# Onboarding QUAKE Miner

<figure><img src="https://2678907384-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjD0Gjx5tAYNRbk6ryp8U%2Fuploads%2FxVhDKw6EMNQ6Hh7S4tx6%2FImmagine%20WhatsApp%202025-08-23%20ore%2017.01.33_b175b639.jpg?alt=media&#x26;token=79065389-c206-4545-ae6b-025383e4dcb5" alt=""><figcaption></figcaption></figure>

Quakecore onboarding device procedure

### Charge your device <a href="#id-5k9wx85f4s9y" id="id-5k9wx85f4s9y"></a>

The Quakecore product is in deep sleep mode during storage and transport, but it is not disconnected. As a result, its batteries may discharge, and it must be initialized.

At this stage, it is not necessary to have the QuakeCore installed on a wall in its final location; please simply make sure to be near that spot to ensure that the network coverage and geographical position are similar.

The first step is to connect it to a USB-C power source and let it charge for 6 to 12 hours. Charging is indicated by a red light next to the USB connector. This light decreases in intensity when Quakecore is fully charged, but it is not very visible.

An important point of attention is not to force the insertion of the USB-C connector. The board’s mounting can be fragile, and excessive pressure on the connector may damage the mounting and render the product non-functional.

![](https://2678907384-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjD0Gjx5tAYNRbk6ryp8U%2Fuploads%2FsLmN89jkDThFNfM4N3dt%2F0.jpeg?alt=media)

### Resume device from transportation <a href="#i5k8q9acclmm" id="i5k8q9acclmm"></a>

Once charged, Quakecore can be taken out of “transport” mode to be activated. To do this, you must press the reset button, which is accessible through the hole next to the USB-C connector. The hole is large enough that you can use, for example, a matchstick. Do not force it—you should feel a small “click” when pressing the reset button. Press it once, for one second only.

![](https://2678907384-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjD0Gjx5tAYNRbk6ryp8U%2Fuploads%2FJ6NbRwrBLPr5DzwMxCua%2F1.jpeg?alt=media)

After releasing the reset button, your Quakecore will restart, and you will hear a BEEP indicating the reboot. Your Quakecore is now in “configuration” mode, and you can connect it to your home Wi-Fi network.

### Configure your device to join your Wi-Fi network <a href="#nl6eybmcp37" id="nl6eybmcp37"></a>

There are a few technical constraints: your Wi-Fi network must be 2 GHz compatible (the most standard frequency). In addition, your Wi-Fi password must consist of standard ASCII characters; UTF-8 characters will not work, whether in the Wi-Fi network name or in the password.

You must also ensure that there is no proxy or captive portal required to access the Internet. Your Wi-Fi must allow direct access to the Internet. Quakecore works with NAT (the typical setup in home networks) and does not require any ports to be opened to the outside.

One important point: Quakecore can only be configured once. (There are rollback mechanisms, but they are complex and require support from the team.) Therefore, make sure to carefully follow the procedure and, above all, securely save the keys that will be required later for onboarding your product.

<p align="center"><img src="https://2678907384-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjD0Gjx5tAYNRbk6ryp8U%2Fuploads%2FP8rKUsigleBAwVUdCcxF%2F2.png?alt=media" alt=""></p>

Using your smartphone or computer, connect to the **QuakeCore-AP** network near your Quakecore device. This network does not require a password. It will disappear once the product is connected to your home network.

<p align="center"><img src="https://2678907384-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjD0Gjx5tAYNRbk6ryp8U%2Fuploads%2FaFCDiNxqdcTB7A0CFT7Q%2F3.png?alt=media" alt=""></p>

<div align="center"><img src="https://2678907384-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjD0Gjx5tAYNRbk6ryp8U%2Fuploads%2FN1kwMWmkQVriT9hZ82KN%2F4.png?alt=media" alt=""></div>

Next, open a browser (Safari, Chrome, etc.) and manually enter the address **<http://192.168.4.1>**. In most cases, simply entering the IP address is enough to access the page.

<p align="center"><img src="https://2678907384-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjD0Gjx5tAYNRbk6ryp8U%2Fuploads%2Fp5dmYDTIh6JHxESSRIww%2F5.png?alt=media" alt=""></p>

Be careful: some browsers may automatically switch to HTTPS, which will not work here. If you encounter an error, make sure you are using **HTTP**.

The following page will then appear on your screen.

The first important thing to do is to take a screenshot of this screen in order to save your PAK key (obfuscated here). This key will be required to onboard your Quakecore, so it must not be disclosed, especially on social networks. This key is for one-time use only. If you purchased your Quakecore second-hand, the previous owner must provide you with the new key, as the one displayed here is still the initial key.

![](https://2678907384-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjD0Gjx5tAYNRbk6ryp8U%2Fuploads%2Fhqwk39QWZ8fPE1uImzWD%2F6.png?alt=media)

You **MUST** select a radio zone. This is necessary for the proper operation of Helium connectivity, which secures your location and also allows communication in case of a power or Internet outage. The choice of the LoRaWAN zone is as follows: for Europe and North Africa the zone is EU868, for the USA and Canada the zone is US915, for India IN865, for South Korea KR920, for China CN779, for Australia and Latin America AU915. For Asian countries the zones are AS9xx and it depends on the country, in that case we recommend asking on the Discord channel which configuration is correct for you.

Helium IoT, Veryfing frequencies by Region: <https://heliummart.com/verifying-frequencies-by-region/>

![](https://2678907384-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjD0Gjx5tAYNRbk6ryp8U%2Fuploads%2FXvraPFwFCbN71zO5eT9T%2F7.png?alt=media)

The next step allows you to select the home Wi-Fi network that Quakecore will connect to. You will see the list of networks detected by Quakecore. Select the one you want it to connect to. As you can see, it also detects itself, but you must connect it to your home network and not to its own network.

If your network does not appear in the list, it may be because the network name or frequency is not compatible, as explained at the beginning of this document. If your network is compatible, it must not be hidden: it must broadcast its SSID. If all these criteria are met, it is also possible that Quakecore did not detect your network at the time of the scan. By pressing the reset button on your Quakecore (see picture with the matchstick), you will restart a sequence that includes the scan. You will then need to start again from the first step of this chapter.

![](https://2678907384-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjD0Gjx5tAYNRbk6ryp8U%2Fuploads%2FhyRvwcUd9uOiRIqJP3Zu%2F8.png?alt=media)

You can then enter your Wi-Fi password in the dedicated field. Be careful to type it correctly; to verify, you can click on the small icon to display it on the screen.

![](https://2678907384-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjD0Gjx5tAYNRbk6ryp8U%2Fuploads%2FaXekStRuNSLb3q3s0ZKk%2F9.png?alt=media)

Now make sure you have properly saved your activation key, which will be required in the next steps. Copy-pasting the text is possible, and taking a screenshot is recommended.

**Check** the box confirming that you have secured this information, and you can then press the “**Submit**” button to apply the configuration.

After this step, Quakecore will attempt to connect to your network. It will restart and emit a BEEP associated with this reboot. If it fails to connect, it will return to configuration mode, and you will see its Wi-Fi network in the list again, allowing you to repeat this configuration step.

If it successfully connects to your network, it will perform a software update, which will take a few minutes, and then it will switch to a stabilization/installation state. This state is indicated by the green LED blinking continuously. At this point, you can install Quakecore on a wall in your home.

### Installing quakecore device <a href="#qbixgkwr10ds" id="qbixgkwr10ds"></a>

The installation of Quakecore must be done on a vertical wall, with the USB-C connector pointing downward. It is preferable not to install Quakecore on a wall subject to vibrations (for example, a plasterboard wall, near a door, or immediately next to a loudspeaker).

<figure><img src="https://2678907384-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjD0Gjx5tAYNRbk6ryp8U%2Fuploads%2FNkDEeVedsCck5UNegJ3s%2Fimage.png?alt=media&#x26;token=8bcf62db-e902-4078-a758-640200171ff4" alt="" width="375"><figcaption></figcaption></figure>

If the installation is carried out correctly, the blinking green light will stop after 30 seconds and Quakecore will then be active (all lights are off, and it will only wake up in case of vibrations or to send regular messages).

Quakecore emits BEEPs as soon as it detects vibrations and continues as long as vibrations are present. If your Quakecore is triggered without cause, it is possible that the installation is incorrect—for example, vertical alignment is not respected, or there are sources of parasitic vibrations nearby.

If you move Quakecore, for example to recharge it, it will detect this change and emit an alarm. Placing the sensor horizontally will quickly stop the sound and deactivate monitoring.

Once on the wall, if you hear a single beep repeating at regular intervals, about every 2 minutes, it means the batteries need to be recharged. Connect Quakecore, being careful not to force the USB connector. During recharging, at the beginning, the beep will continue to sound, then will stop on its own. However, charging will not yet be complete—leave Quakecore charging for 12 hours for a full charge.

### Onboarding quakecore device <a href="#id-8aswexwo3l6x" id="id-8aswexwo3l6x"></a>

You must create an account on the service [https://app.quakecore.com](https://app.quakecore.com/). To do this, you will need to click on the “Sign-Up” link on the homepage.

![](https://2678907384-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjD0Gjx5tAYNRbk6ryp8U%2Fuploads%2Fj3SXhNhuH2mU7EU2USOB%2F10.png?alt=media) ![](https://2678907384-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjD0Gjx5tAYNRbk6ryp8U%2Fuploads%2FVsBXpMHB9garHhOiX9Gv%2F11.png?alt=media)

In the form, enter an email address. This will allow you to receive a code required for your registration, so you must have access to it, and this code is confidential. The “Invitation code” field is not currently used, so you can leave it empty.

<p align="center"><img src="https://2678907384-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjD0Gjx5tAYNRbk6ryp8U%2Fuploads%2FUQ2JJUPLZXCtvjQsGB47%2F12.png?alt=media" alt=""></p>

The next screen will then be displayed. In this screen, you will need to enter the code received by email (Validation ID). Be aware that the validity period of this code is short; if you enter it too late, you will have to restart the procedure.

If you do not receive the email quickly, check your spam folder and any quarantine system for your emails.

Once this code is entered, choose a password, accept the Terms of Service, and then click on Create Account.

After this step, you can now log in with your email and password on the platform and proceed with the onboarding of your Quakecore.

![](https://2678907384-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjD0Gjx5tAYNRbk6ryp8U%2Fuploads%2FOx1yZA0UjK7f6XNiFjeG%2F13.png?alt=media)

Click on Start Device Onboarding to add your device

![](https://2678907384-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjD0Gjx5tAYNRbk6ryp8U%2Fuploads%2FmeCrM6cN9gzb0EEo84La%2F14.png?alt=media)

Then click on continue

![](https://2678907384-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjD0Gjx5tAYNRbk6ryp8U%2Fuploads%2F92lT768O8Oj1G9pvtP4F%2F15.png?alt=media)

Click on Start Setup button

![](https://2678907384-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjD0Gjx5tAYNRbk6ryp8U%2Fuploads%2FoaGbwfu92Uc7yzUNriiF%2F16.png?alt=media)

Now enter the Serial Number and the PAC from you quakecore setup screenshot:

![](https://2678907384-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjD0Gjx5tAYNRbk6ryp8U%2Fuploads%2F8RusYHhpaoyfJOY1ZBS7%2F17.png?alt=media)

The Serial number is the first string, PAC is the second.\
Let’s assume you had : B74EF101AF613B6E9B / E334FE808015

You will enter it the following way on the registration screen:

![](https://2678907384-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjD0Gjx5tAYNRbk6ryp8U%2Fuploads%2FxknCKAXoxl8lcUhZuc4T%2F18.png?alt=media)

Click on Claim Device

The following screen confirms the onboarding of your device

![](https://2678907384-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjD0Gjx5tAYNRbk6ryp8U%2Fuploads%2F1MW8S8EhxbRKayuRXnMe%2F19.png?alt=media)

You can now Go to the Dashboard and see your quakecore on the main board. The presentation is subject to change.

![](https://2678907384-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjD0Gjx5tAYNRbk6ryp8U%2Fuploads%2FbJEpCjqBUZGTJTweLpDF%2F20.png?alt=media)

**Your quakecore will appear online only once it has been installed on the wall, the green light has stopped blinking, and 5 to 10 minutes have passed. Until all these conditions are met, you will not be online.**

Once active, your quakecore has no visible lights (apart from the charging light if it is plugged in). Quakecore maximizes energy savings by turning off all its lights.

### FAQ <a href="#s1enncihzrkm" id="s1enncihzrkm"></a>

**I hear loud beeps for 30 seconds or more coming from my quakecore:**

* Your quakecore has detected a vibration or a loss of verticality. Please check its installation: either it is mounted on a wall that is too subject to vibrations, or it is not perfectly vertical.

**I hear a beep approximately every 2 minutes:**

* Quakecore is indicating that its battery is nearly empty. You need to recharge it for it to function. During charging, it will continue to beep for about 30 minutes. This is normal — it will then detect that it is charging and stop beeping until the charge is complete, which requires at least 6 hours of charging.

**After charging, my quakecore does not come back online:**

* As long as the battery level is not sufficient, quakecore remains in an inactive mode. If the charging time is not long enough, it will not restart. Make sure to charge it for at least 6 hours.

**Quakecore support has asked me to provide a console trace:**

* You need to connect quakecore to a computer using USB-C. As always, be careful when plugging in the cable — never force it. Once quakecore is connected to the computer, if you are not familiar with serial traces, we recommend using[ https://www.serialterminal.com/](https://www.serialterminal.com/). This site will only work with Chrome, which you will need to use.

<figure><img src="https://2678907384-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FjD0Gjx5tAYNRbk6ryp8U%2Fuploads%2FkPIulMAc5fEnHWZwbFpL%2Fimage.png?alt=media&#x26;token=4cd5123f-52eb-4f30-8525-aa6e38b0f80d" alt=""><figcaption></figcaption></figure>

* Choose “**Baud”** 115200
* Click on **“Connect”**
* Select your Quakecore from the list that appears, on Windows it may be like USB\_Serial COMx
* Wait 5 to 10 minutes — the information will appear in the main window. This is the data requested by support.
* If nothing appears after 5 to 10 minutes, gently press the reset button located next to the USB-C connector on your Quakecore. At this point, traces should appear.
